Returns & Exchanges Policy
At Bask and Lather Co, we want you to love your hair and skin care results; if you are not completely satisfied, we offer a 30-day return window for most products. Please note that for hygiene reasons, items must be in their original packaging and significantly unused to qualify for a refund.
Initiate Your Request
Email our support team with your order number and the reason for your return to receive a Return Authorization.
Package Your Items
Securely pack the products in their original box or a sturdy mailer to prevent damage during transit.
Ship It Back
Affix the provided shipping label or use a tracked carrier of your choice to send the package to our warehouse.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing